(ACM) - Production Wifi Issue

Incident Report for Alene Candles IT

Postmortem

DHCP traffic for the Prod wifi was not making it to the local DHCP server. I updated the IP Helper to send traffic directly to the local DC.

Posted Aug 20, 2021 - 09:06 EDT

This incident has been resolved. If you continue to have issues, reboot your computer to retrieve a new IP address.

Posted Aug 20, 2021 - 09:03 EDT

A fix has been implemented and we are monitoring the results.

Posted Aug 20, 2021 - 08:23 EDT

The issue has been identified and a fix is being implemented.

Posted Aug 20, 2021 - 08:21 EDT

We are currently investigating this issue.

Posted Aug 20, 2021 - 08:20 EDT